patient services

Comprehensive services for complete care

Drive adherence, engagement, quality and performance with Truepill

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Authentic care and support
Whether it’s closing care gaps to improve quality measures, breaking down barriers to medication access, navigating the complexities of healthcare, or supporting your Virtual Pharmacy customers with our experienced care team, Truepill’s Patient Services help power today’s most innovative and impactful healthcare experiences. 
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Best-in-class NPS over 80 and Service Center satisfaction over 90%

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Staffing flexibility including semi- or fully-dedicated resources, available 24/7 and white-labeled to your brand

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Real-time data and reporting to track trends, measure patient sentiment, and more

Comprehensive clinical services including:
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Quality & performance

Improve HEDIS measures, decrease total costs of care, and achieve higher Star ratings

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Medication access

Ensure patients obtain their medications and help navigate prior authorizations

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Provide care and support from physicians, nurses, pharmacists & medical assistants

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Work with Truepill today to:
  • Improve your Star ratings and HEDIS measures
  • Reduce total costs of care for your population
  • Build next-gen healthcare experiences that drive engagement
  • Ensure access and adherence to prescribed medications
  • Leverage our scale to achieve high-quality care at lower costs
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Why healthcare innovators choose Truepill

The solution for payers, providers, life sciences, consumer health brands and more
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Speed to market

Configure, brand and launch your care experience in a matter of weeks.

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Proven results

Successfully launched over 30 programs for pharmacy services and Stars / HEDIS

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Delivered with care

Dedicated, responsive client and support teams available to you and your patients

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Configurable services

We collaboratively define your program tailored to your unique population

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Flexible staffing

Scale clinical and non-clinical US-based staff based on program needs and outcomes

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Real time data

Receive detailed program reports, or leverage our APIs for immediate insights

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Advisory services for digital health experiences

Developing, implementing, and scaling a digital healthcare program is complex. Our experts can provide you with guidance on all aspects of establishing your digital experience, including Discovery & Scoping, Digital Health Strategy & Design, Clinical Program Development, Pharmacy Services, and Legal/Compliance Reviews.

Create a remarkable
care experience with Truepill
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