PHARMACY FULFILLMENT

Prescription delivery made easy

Connect your patient experience with our modern pharmacy network

Prescription products
Truepill Virtual Pharmacy interface and prescriptions
Reliable fulfillment, nationwide
Truepill owns and operates a B2B, white-labeled pharmacy network. Fully licensed and accredited, our facilities support both prescription (insurance and cash) and OTC fills. Strategically located for patient reach, Truepill pharmacies are able to ship to all 50 states and Puerto Rico at a variety of delivery options, including same-day and retail pickup.
URAC Accreditation seal
Accredited
Mail Service Pharmacy
Expires 02/01/2026
URAC Accreditation seal
Accredited
Specialty Services Pharmacy
Expires 04/01/2026
NABP Accreditation symbol

Pharmacy experiences at scale

Deliver accessible and convenient care to every patient
5M+
patients served
20M+
prescriptions delivered
90%
Service center satisfaction

Flexible prescription intake methods

Explore the various ways prescriptions can be sent to Truepill for processing
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Electronic prescription (eRx)

Prescriptions are transmitted electronically over a secured network (e.g. Surescripts) and received by Truepill.

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Fax & verbal

Prescriptions can be sent via fax or delivered verbally in a phone call between the provider and a Truepill pharmacist.

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Transfers

A prescription can be transferred from another pharmacy to Truepill. More manual intervention is typically required.

Pharmacy network routing options

Enable patient choice with prescription routing based on predefined business rules
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Truepill fulfillment

Truepill matches prescriptions with patients and orders, dispenses and ships with custom packaging options available.

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3rd party mail order

Once processed, prescriptions can be routed to third party facilities for mail order fulfillment via custom integration.

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In-store pickup

Programmatically or manually transfer prescriptions to patients’ local retail pharmacy for pickup in person.

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COMING SOON
Same day delivery

Prescriptions are transferred to a local retail pharmacy and dispatched to a courier service for delivery.

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The pharmacy partner you’ve been searching for

With the features brands love, and patients expect
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Broad insurance coverage
Truepill is in-network for the majority of commercially insured patients with growing Medicare & Medicaid coverage.
Custom pharmacy packaging
Custom packaging
Control the end-to-end experience with custom branded packaging. From vials with custom caps to mailers, polybags and printed inserts, work with Truepill to delight patients during the unboxing experience.
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Payment flexibility
Offer patients the ability to pay by credit card, with insurance copays, savings cards or a combination of each. Truepill also accepts most FSA/HSA cards.
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Authentic patient support
Our Patient Services team is here to help patients and providers. This includes a 24/7 pharmacist phone line and email support.

Learn more about Patient Services »

Prescription and order reporting
Unique data & insights
Unlike traditional channels, Truepill provides details on patients, prescriptions and orders to help maximize your care program.
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Why healthcare innovators choose Truepill

The solution for life sciences, payers, hubs, consumer health brands and more
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Speed to market

Configure, brand and launch your care experience in a matter of weeks

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Intake & transfer flexibility

Help patients get their prescriptions from Truepill or their desired pharmacy

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Delivered with care

Dedicated, responsive client and support teams available to you and your patients

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Configurable services

We collaboratively define your program tailored to your unique population

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Ready to scale

Accommodating high volume fulfillment across our network with nationwide delivery

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Real time data

Receive detailed program reports, or leverage our APIs for immediate insights

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Power your pharmacy experience with Truepill
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