Pharmacy fulfillment for convenient, accessible care
Our URAC-accredited pharmacies can deliver medications directly to your patient’s door.
Control your patient experience while using your branding
Combine pharmacy, diagnostics, and telehealth with one partner.
Secure & scalable
Quickly create and customize solutions that reimagine healthcare programs for the consumer.
Industry-first infrastructure
Deliver medications to your patients using powerful programmatic APIs that give you full control.
Flexible and scalable
Current daily order volumes of up to 100,000 prescriptions and growing.
Secure and HIPAA compliant
To protect the privacy of your users, all of our tools adhere to rigorous security standards.
Nationwide lab network
Seamlessly connect with our diverse network of CLIA-certified and CAP-accredited labs through our API—the perfect resource to rapidly scale your diagnostic offerings.
Why choose us?
With a suite of test methodologies, instrumentation, and specimen collection techniques, our labs are ready to fulfill any testing. Our tests include clinical chemistry, infectious disease, genomics, food sensitivity, and more.
Learn more
Telehealth can support your pharmacy fulfillment
Pair our pharmacy fulfillment services with our telehealth solutions to make your programs more accessible to patients who may find it difficult to commute to a doctor's office.
Access a variety of specialty coverage:
urgent care
women's
primary care
men's health
lab reviews
weight loss
diabetes & CGM
chronic condition management
weight loss
diabetes & CGM
urgent care
women's
primary care
men's health
lab reviews
weight loss
diabetes & CGM
chronic condition management
weight loss
diabetes & CGM
Helping you grow
Scale your healthcare programs with our nationwide pharmacy network.
10 million prescriptions filled and growing
20,000 prescriptions shipped daily
100,000 daily prescription capacity
Who we help
Supporting the healthcare needs of a range of companies
Health brands
Our direct-to-patient solution provides everything you need for a world-class patient experience. Just add your brand.
Pharma manufacturers
Powerful tools to help you acquire patients, drive adoption and improve adherence.
Health plans
Design a direct-to-patient experience backed by powerful tools that drive improved adherence and outcomes.
Employers
Everything you need to deliver wellness initiatives directly to your employees.
Care management
A seamless API-infrastructure to improve the long-term care of your customers.
Clinical programs
Promote adherence, side effect management, and treatment success.
Pharmacy fulfillment for Stratpharma
Specializing in topical medical devices to improve dermatological procedures, Stratpharma wanted to bring their medical devices to the American market. They needed a pharmacy fulfillment partner who could deliver their products nationwide while liaising with major health plans.
Truepill was the perfect fit to get their workflow up and running in a matter of weeks.
An end-to-end solution
We built a streamlined process to meet all of Stratpharma’s HCP-initiated orders.
Rx submitted
Once a doctor submits a prescription, the fulfillment process is initiated.
Rx processing
We review a prescription and enter it into our system.
Adjudication
We check health plans to see what the price for this patient is based on insurance coverage.
Welcome call
Patients receive an update about their prescription.
Fill
We dispense the prescription.
Verification
All prescriptions are double checked by our team of pharmacists.
Packaging + shipping
All prescriptions are packaged and shipped directly to patients.
If needed, Truepill also handles prior authorization, prescriber contact, refills and PT notification.
Creating processes for a premium experience
When deciding to build a premium service to deliver medications directly to members’ door, GoodRx knew that they would need a partner that could help them create an outstanding customer experience. With Truepill’s API-infrastructure and team of dedicated pharmacists around the country, we were tasked with creating a seamless service for Good Rx Gold members.
Dual processes for different use cases
Process for new prescriptions
Rx request
The member requests to add their prescription to their account.
Screen duplicate
We check to make sure that this prescription hasn’t already been added.
Fax prescriber and check status
We contact the prescriber to confirm the status of the prescription.
Complete fill process
The medication is dispensed and sent to the user.
Process for refills
Rx request
The member request to add their prescription to their account.
Screen duplicate
We check to make sure that this prescription hasn’t already been added.
Call pharmacy
Our pharmacists call the original pharmacy to transfer the RX to our system.
Process Rx
We review the prescription and enter it into our system.
Complete fill process
The medication is dispensed and sent to the user.
What our partners are saying
Let’s start something great.
Get in touch and start the journey to world-class programs.